I’ve been hacked! Someone is withdrawing money from my account!
April 30, 2026, 4:15 p.m.
Your email has been hacked
It's impossible to withdraw money without email confirmation
⚠Urgently follow the three steps below!⚠
1. Change your passwords immediately
- Change Kryptex password in profile settings;
- Change your password on the mail. Do not use the same password as in Kryptex!
2. Cancel your payout.
- Go to payout history;
- Click on the payout ID and cancel it.
If a hacker has confirmed a payout in your mailbox, you won't be able to cancel it.
3. Protect your account
- Don't use the same password for Kryptex and your mail! Even if someone breaks into Kryptex, they won't be able to confirm your payout without access to your mailbox.
- Use complex passwords: no less than eight letters, numbers, and symbols.
- Enable two-factor authentication on the mail.
- Enable two-factor authentication on Kryptex.
- Don't enter your passwords yourself — save them in your browser.
- Check if your passwords have been leaked at haveibeenpwned.com.
4. Improve your security!
- In this article, we have detailed how you can improve your security.
- Mining on a pool? Learn how to protect yourself in this article.
Need Help?
Have any questions, something is unclear, or you can't connect?
Contact support — we're happy to assist!
- Support Ticket.
- Telegram Support.
- Discord Support.
- Email support at support@kryptex.com.
